Accreditation in Aged Care - Pain Management

Management of pain in age are facilities is part of the new Aged Care Quality Standards. 

Standard 3 Delivering personal care and/or clinical care

3.7 Identification and management of high-impact or high-prevalence risks associated with the care of each consumer, including but not limited to falls, pressure injuries, medication misadventure, choking, malnutrition, dehydration, pain and delirium.

Failure to demonstrate that effective pain management is implemented consistant with the assessed needs of care recipients can be grounds for failure of accreditation. 

Poor pain managment was recently sighted as a contributing factor for an Aged Care facility in NSW who recently had their accreditation licence revoked.  The story, run by the ABC can be read in full here. 

Nursing home's Federal Government accreditation revoked on back of ABC investigation


The AACQA have also recently focused on pain management in their June release of the Quality Standard newsletter. Link through to the newsletter which includes some rich resources for those wanting to learn more about pain management in aged care. Pain in aged care

In addition, to the links provided by the AACQA, here is a good article from the RACGP about pain managment in Aged care facilities. 

Nursing home patients Pain management in residential aged care facilitiy


What steps can you take to ensure your Aged Car Faciiity in meeting expectations in the provision of pain managment for care recipients?

To ensure your Aged Care Facilty in inline with best practice in regards to pain management, options include: 

  • Audit - care recipient observation and interview 
  • Audit - family interview including their perspective on pain management for their loved one
  • Audit - Case not audit against best medication management practice. 
  • Survey - include questions about pain management in care recipient and family survey
  • Action Plans - Demonstrate actions towards continuous improvement
  • External review - engage external auditors to conduct a review and provide an improvement plan.
  • Policy and Procedure Review - Are your policies and procedures reflective of best practice and written in such a way that everyone understands what is required. 
  • Training - are staff adequately trained in pain management 
  • Gap analysis - document the gaps discovered during audit and review, plan, take action and monitor to ensure compliance. 

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We have been listening.....

OneVault is in the business of listening to what people in the health industry need. Below is a quote from the ACSQHC July 2014 STRATEGIC PLANNING REPORT of focus groups and interviews with healthcare providers, July 2014, page 6 & page 13.

“In particular, health services wanted to: have uniformity of information across sectors (so people are getting the same messages) share information and knowledge between health services, especially in relation to initiatives where there is evidence that these initiatives have resulted in good patient outcomes, know where to access information, or which organisation to go to if they are struggling and need assistance..have a repository of best practice examples, so that other services can leverage the good work that has already been done” “….we are still sort of chasing behind to make sure we have got policies, procedures, staff, whatever, because things are moving so quickly at the moment that it is hard to keep up and the system just doesn’t seem to have that flexibility or adaptability to keep up with things that are changing” - Executive, public hospital. We have been listening to the needs of organisations and we have done our homework.

If these comments resonate with those of your organiation, then you are one of many wanting to improve how information is managed in health, agedcare and disability services. 


Contact us to find out more about how OneVault can help meet the needs of your organisation.

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