New regulations for physical & chemical restraint in aged care

The Aged Care Minister, The Hon Ken Wyatt, has announced new regulations will be implemented to prevent the excessive use of physical and chemical restraints.

Link through to the articles below to know more. 

The Department of Health - Aged Care Restraint Regulation

ABC News

ABC News - Royal Commission to include restraint

The Australian

Media Release Minister Wyatt

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Accreditation Ready Book Launch - Grab a copy!

We are proud to announce the launch of Accreditation Ready for Aged Care Professionals. Writen by our CEO Felicity Hamilton, it is a fantastic book with everything you need to be ready for accreditation 24/7. The book provides straight up, practical advise about managing accreditation preparedness and clinical governance with tips, check lists and good old fashioned know how. Contact us to know more and receive your free copy. 

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Accreditation in Aged Care - Pain Management

Management of pain in age are facilities is part of the new Aged Care Quality Standards. 

Standard 3 Delivering personal care and/or clinical care

3.7 Identification and management of high-impact or high-prevalence risks associated with the care of each consumer, including but not limited to falls, pressure injuries, medication misadventure, choking, malnutrition, dehydration, pain and delirium.

Failure to demonstrate that effective pain management is implemented consistant with the assessed needs of care recipients can be grounds for failure of accreditation. 

Poor pain managment was recently sighted as a contributing factor for an Aged Care facility in NSW who recently had their accreditation licence revoked.  The story, run by the ABC can be read in full here. 

Nursing home's Federal Government accreditation revoked on back of ABC investigation


The AACQA have also recently focused on pain management in their June release of the Quality Standard newsletter. Link through to the newsletter which includes some rich resources for those wanting to learn more about pain management in aged care. Pain in aged care

In addition, to the links provided by the AACQA, here is a good article from the RACGP about pain managment in Aged care facilities. 

Nursing home patients Pain management in residential aged care facilitiy


What steps can you take to ensure your Aged Car Faciiity in meeting expectations in the provision of pain managment for care recipients?

To ensure your Aged Care Facilty in inline with best practice in regards to pain management, options include: 

  • Audit - care recipient observation and interview 
  • Audit - family interview including their perspective on pain management for their loved one
  • Audit - Case not audit against best medication management practice. 
  • Survey - include questions about pain management in care recipient and family survey
  • Action Plans - Demonstrate actions towards continuous improvement
  • External review - engage external auditors to conduct a review and provide an improvement plan.
  • Policy and Procedure Review - Are your policies and procedures reflective of best practice and written in such a way that everyone understands what is required. 
  • Training - are staff adequately trained in pain management 
  • Gap analysis - document the gaps discovered during audit and review, plan, take action and monitor to ensure compliance. 

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Talking to our Aged Care Provider clients about the new Accreditation Standards

We have been out and about visiting Aged Care Providers to talk about how the new Single Aged Care Standards and the impact Unannounced Audits may have on their organisation. I think its fair to say that since Oakden, many providers of aged care services have made time to review their systems and take a long hard look at where they are and where they would like to go. What people are saying to us is that they need systems that a quicker and produce timely useful information with far less chasing, rework and duplication. We hear you and respect your view! We are continuing to talk to Aged Care Providers about what their pain points are and including their thoughts and ideas into everything we write and every software upgrade we make. If your organisation would like to participate, please contact us. or

We would love to hear from you

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