Grattan Institute offers views on Accreditation and Patient Safety

Dr Stephen Duckett from the Grattan Institute puts forward an alternative perspective regarding patient safety and the current accreditation system in this report published at the Conversation on August 20 2018. 

Conversations Grattan Institute

Interesting reading.

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Accreditation in Aged Care - Pain Management

Management of pain in age are facilities is part of the new Aged Care Quality Standards. 

Standard 3 Delivering personal care and/or clinical care

3.7 Identification and management of high-impact or high-prevalence risks associated with the care of each consumer, including but not limited to falls, pressure injuries, medication misadventure, choking, malnutrition, dehydration, pain and delirium.

Failure to demonstrate that effective pain management is implemented consistant with the assessed needs of care recipients can be grounds for failure of accreditation. 

Poor pain managment was recently sighted as a contributing factor for an Aged Care facility in NSW who recently had their accreditation licence revoked.  The story, run by the ABC can be read in full here. 

Nursing home's Federal Government accreditation revoked on back of ABC investigation


The AACQA have also recently focused on pain management in their June release of the Quality Standard newsletter. Link through to the newsletter which includes some rich resources for those wanting to learn more about pain management in aged care. Pain in aged care

In addition, to the links provided by the AACQA, here is a good article from the RACGP about pain managment in Aged care facilities. 

Nursing home patients Pain management in residential aged care facilitiy


What steps can you take to ensure your Aged Car Faciiity in meeting expectations in the provision of pain managment for care recipients?

To ensure your Aged Care Facilty in inline with best practice in regards to pain management, options include: 

  • Audit - care recipient observation and interview 
  • Audit - family interview including their perspective on pain management for their loved one
  • Audit - Case not audit against best medication management practice. 
  • Survey - include questions about pain management in care recipient and family survey
  • Action Plans - Demonstrate actions towards continuous improvement
  • External review - engage external auditors to conduct a review and provide an improvement plan.
  • Policy and Procedure Review - Are your policies and procedures reflective of best practice and written in such a way that everyone understands what is required. 
  • Training - are staff adequately trained in pain management 
  • Gap analysis - document the gaps discovered during audit and review, plan, take action and monitor to ensure compliance. 

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Aged Care Residents Cook for the Homeless

This is a fantastic story published by the ABC about a group of aged care residents cooking for the homeless. Guaranteed to put a smile on your face. 

ABC News video Cooking for the homeless

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New Dedicated OneVault website for Agedcare, Healthcare and Disability Accreditation

We now have two websites for OneVault. Our main site incorporating all things OneVault and a sister site dedicated to helping Agedcare, Healthcare and Disability care providers with getting accreditation ready.  

Our new site can be found on so jump over and take a look. 

Need help or would like to know more? 

Drop us a line on

We're here to help.

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Dental Accreditation, something to smile about

We all love a great smile and with the skills and technology available to us through our Dentists and Orthodontists means the perfect smile is within reach for everyone. Accreditation for Dental and Orthodontic practices is not mandatory but I would like to commend those practices who choose to voluntarily undertake the process. Opting to have their practice audited against the National Safety and Quality Health Service Standards demonstrates a commitment to providing the highest and safest quality of service for their patients. We have a number of clients in the dental sector using OneVault to manage their docs and they all have one thing in common...integrity. With Accredited practices, patients can be assured that all aspects of providing a safe and high quality service has been tested. So next time you need dental work done, ask the question. Are you accredited?

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