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Hello everyone,
The Australian Aged Care Quality Agency is currently providing an opportunity for the public to view the Aged Care Quality Standards and provide feedback on the proposed guidance material. More information about this can be found in the latest edition of the Quality Standard Newsletter
Meanwhile, the Quality Agency continues to pilot the new Aged Care Quality Standards in anticipation of the Standards being legislated from July 2018. After this time, aged care providers will have 12 months as a transisiton period before assessment under the new Standards. The Australian Aged Care Quality Agency is encouraging aged care providers to use this time to ensure their governance systems are robust in meeting the requirements of the new Standards and unannounced accreditation audit. So where do aged care providers start?
At OneVault, we advise providers to start with a honest look at where the organisation is now and what needs to be done to achieve compliance against the standards. A gap analysis will give you direction. Next, review or develop your clinical governance framework as the platform from which your clincial governance system is built. From here, review both corporate and clinical policies followed by all procedures. Ensure your systems of document managment including version control, endorsement and access are addressed. These actions will give providers a good starting point. As accreditation will be unannounced, look to how the organisation will be able to provide evidnece with no notice. If you are reading this and thinking your organisation could use some professional help, contact us for a chat about how we can work with you to get your system working efficiently, save you time and money and get your oganisation accredited.
Cheers
The OneVault team
Are you a health professional who is required to navigate the maze of manual handling? Then the Manual Handling Revolution will unlock how you can start to keep care givers injury free when assisting people with disabilities.
For more information go to Risk Managed or OneVault
Version 2 of the National Safety and Quality Health Service Standards has a strong focus on the safety of Aboriginial and Torres Strait Islander people. To support organisations in understanding new ATSI specific actions in V2 of the NSQHS Standards, the Austalian Commission on Safety and Quality in Health Care in collaboration with Wardliparingga Aboriginal Research Unit of the South Australian Health and Medical Research Institute Reference Panel and the Aboriginal and Torres Strait Islander Health Project Working Group have developed the National Safety and Quality Health Service Standards User Guide for Aboriginal and Torres Strait Islander Health.
The Guide and more information about the V2 National Safety and Quality Health Service Standards can be found on the ACSQHS website
It will be a big year for Aged Care organisations in 2018
Since the announcement by Minister Ken Wyatt on October 25 2017, there has been some confusion expressed by our clients about what spot audits means given there are unannounced visits that are currently part of the accreditation processes.
The Australian Aged Care Quality Agency has a brief explanation of this on their website.
"The current re-accreditation audit program based on existing arrangements of notified site audits will be replaced by audits without notice to providers"
The introduction of unannounced visits, implementation of the new Single Aged Care Standards and the probable introduction of other recommendations from the Review National Aged Care Quality Regulatory Processs will prove very challenging for many Aged Care organisations.
To read more follow the links below.
The announcement of unannounced audits followed formal release by Minister Wyatt of the Carnell Paterson Review of National Aged Care Quality Regulatory Processes.
Minister WyattStatement Unannounced Visits
The Government is considering the Review’s recommendations in the context of broader aged care reform. Review National Aged Care Regulatory Processes
Moving to unannounced visits AACQA
The National Safety and Quality Health Services Standards V2 will be in effect from January 2019.
Until then, healthcare organisations will continue to be assessed under the current Standards. Transistion arrangements are yet to be released but the Australian Commission on Safety and Quality in Healthcare have indicated they will be available in plenty of time to prepare for implementation of NSQHS Standards second edition.
If you have not as yet become aquanted with the new Standards, here is a link to V2 of the National Safety and Quality Health Service Standards. NSQHS Standards V2
As well as Fact Sheets, the Commission has provided a range of resources to help health services transition to the new Standards.
Guide for Day Procedure Services
Guide to Mulipurpose Services and Small Hospitals
There is also a new Accreditation workbook.
All these resources and more can be found on the Commissions website.
Australian Commission on Safety and Quality in Healthcare
Allthough 2019 seems to be plenty of time to rearrange, reorganise, review and gather evidence in preparedness for review under the new Standards, we advise our clients to plan well ahead. Address any recommendations from current accreditation reviews and begin working towards bridging gaps between the Standards sooner rather than later. If you need any help, or would like to consider the benefits of upgrading your accreditation management systems, drop us a line using our contact email.
Happy Accreditation planning!
We have received many questions from our clients about the Quality & Safeguards for NDIS.
At the moment, while the NDIS is in transition, the Quality and Safeguard requirements are under the jurisdiction of each State. Victoria, NSW and Queensland in particular have very robust requirements in place.
The intention is for there to be a single National Quality and Safeguards Framework under which NDIS providers must demonstrate compliance. This will be put into effect following the transition period. The National Quality and Safeguards Framework has been written in preparation for this and we advise our clients to read this document and put in place systems in line with these requirements now.
It is likely that review and accreditation processes to validate compliance to the National Quality and Safeguards Framework will be implemented adopting similar processes as is currently being used across Victoria, NSW and Qld. So our advice is to read what other States have in place to give you a broad idea of what the expectations are or will be and to prepare by establishing a good quality management system.
If you're in the business of providing NDIS services, we have lots of simple resources to help you navigate your way through the NDIS Quality and Safeguards.
Our NDIS Quality Checklist is a guiding list of the quality systems and processes you'll need in place to achieve and maintain compliance against the NDIS.
When we're not writing tools to share, we can be found helping NDIS, ageing and healthcare providers reduce their governance and certification burden by 80%. If you need further assistance, check out other posts around NDIS, ageing and healthcare regulatory compliance or contact us at support@onevault.net.au. We're here to help!
Congratulations to our client GovernancePlus for achieving certification under the international quality standard ISO 9001:2015.
“The use of OneVault was instrumental in achieving this outcome. It is an excellent system to meet the requirements for a best practice quality management system”
GovernancePlus is a consulting business providing quality and risk management services and education to health services, NGOs and NDIS services.
“OneVault was an excellent choice and enables the efficient and effective management of all governance requirements”
Is your healthcare organisation nearing accreditation?
Do you know your areas of risk and possible non compliance?
Becoming a OneVault member organisation gives you access to self assessment audits for all healthcare sectors. Quickly and efficiently determine your current status and identify areas of non compliance. Create Action Plans to manage non compliance issues and keep your evidence in one safe place.
Contact us on support@onevault.net.au
Regulation and accreditation are important and are designed to protect people and improve service, but we hear constantly from our clients that there is so much paperwork!
There is indeed a great deal of paperwork regarding compliance, its just the way it is.
The question is, what is the impact?
How much time do your highly paid staff spend on paper shuffling for compliance and accreditation?
Don't know? Havent thought about it?
If there is a lot of paperwork, there is a lot of time spent! That time is lost time, time paid for non productive work. Time that could be redirected to improvements or savings.
The answer is not what we need to do but how we are doing it.
If businesses want to keep up, they need to keep moving and look to techology to help them manage inefficiency.
We would love to help.
Contact us for a chat : hello@onevault.net.au
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